The PERX™ platform comes with a fully integrated communications module, which provides you with a platform for constant communication between you and your esteemed customers, either by email or SMS.
Keep your customers updated on events, promos, sweepstakes, sales and a lot more from your system, any day any time and from any location. The inbuilt Short Message Service (SMS) portal takes care of all the CRM needs your business might require but this comes at an extra cost. Should you already possess a SMS portal, PERX allows for the integration of an external SMS portal. Simply provide us with the SMS API, and the connection would be established.
Email notifications are the most commonly used due to the fact that it is completely free of charge and it is fully customizable. Emails can also be fully automated i.e. the platform can automatically send out your messages daily, weekly, monthly, annually or according to whatever parameters you set. The body, images, font type, page colour amongst other things can be altered to suit your preference. Emails are sent out for the following actions;
- All transactions
- PIN and password requests
- Seasonal and/or event messages
- Custom messages
- And lots more
The look and feel of the PERX™ application can be customized to your business specifications and in line with your company branding policy. Background colour, Logo, Images, Messaging, Font size and font type, amongst many other features can be customized to meet your exact brand specifications to ensure a seamless brand representation to your customers.